40 Fast & Future Leaders: How April Kranz Shapes Leadership in Perioperative Services
For April Kranz, DNP, RN, CENP, CNOR, Specialty Director of Perioperative Services at EUHM/WEM, leadership has been forged in the fires of complex challenges, high-pressure situations, and dynamic team environments. Throughout her career, April has navigated the intricate world of perioperative services, facing hurdles that required strategic thinking, resilience, and adaptability.
From managing team dynamics in the OR to making split-second decisions in critical moments, each challenge has reinforced her belief in the power of clear communication, decisive action, and fostering a culture of continuous improvement. These principles have become the bedrock of her leadership approach, enabling her to steer her teams toward success even in the most demanding circumstances.
Using Emotional Intelligence to Foster Trust and Collaboration
For April, emotional intelligence is the foundation of trust and collaboration in the operating room. By actively listening to team members, showing empathy, and offering support, she creates an environment where everyone feels valued and understood.
“Trust is built through transparency, consistency, and recognizing the contributions of each team member,” she explains. This trust fosters collaboration, as team members who feel secure and respected are more likely to contribute openly and work cohesively toward shared goals.
Effective Strategies for Retaining and Engaging Teams
Retention and engagement often go hand-in-hand, and April has found professional development to be a game-changer. By encouraging her team to pursue further education, attend workshops, and participate in conferences, she not only enhances their skills but also shows her commitment to their growth.
“Regularly acknowledging achievements and creating a supportive environment where feedback is welcomed contributes to high levels of engagement and retention,” she shares. This approach builds loyalty and strengthens the team, empowering them to excel in their roles.
Empowering Nurses to Own Their Work and Practice
April believes in giving nurses the autonomy to take ownership of their work and practice. By providing the necessary resources and support, she enables them to make informed decisions and take initiative in their roles.
“Empowerment fosters a sense of responsibility and accountability, leading to improved job satisfaction and patient care outcomes,” she explains. Encouraging collaboration and involving nurses in decision-making processes further strengthens their commitment and engagement, creating a thriving perioperative environment.
Empathy as a Catalyst for Improved Outcomes
Empathy is a hallmark of April’s leadership style, and she’s seen firsthand how it can transform performance and outcomes. She recalls a situation where a team member was going through a personal crisis.
“By showing empathy, offering flexible working hours, and providing additional support, we were able to maintain a high level of performance,” she says. The team member’s morale improved, positively impacting their interactions with patients and fostering a more cohesive team dynamic. This experience reinforced April’s belief in the power of empathy as a leadership tool.
Secret Sauce: Staying Calm Under Pressure
April’s “secret sauce” as a leader is her ability to remain calm and composed under pressure.
“In the high-stakes environment of the OR, maintaining a steady demeanor reassures the team, physicians, and patients alike,” she shares. This calmness enables her to think clearly, make informed decisions swiftly, and guide her team effectively through even the most challenging situations.
Engaging Challenging Stakeholders
One of the toughest aspects of leadership is engaging stakeholders who have differing priorities or limited understanding of the OR environment. April has developed a strategy rooted in effective communication, presenting clear, evidence-based information, and aligning stakeholder involvement with broader organizational goals.
“Building relationships through regular, transparent communication and showing a genuine interest in their perspectives fosters collaboration and support,” she explains. This approach has helped her win over even the most challenging stakeholders and build productive, lasting relationships.
A Leader Shaping the Future of Perioperative Services
April Kranz exemplifies what it means to lead with empathy, composure, and vision in the demanding world of perioperative services. Her commitment to empowering her team, fostering trust, and overcoming challenges with grace and determination has made her a standout leader in her field.
Whitman Partners is proud to share her leadership journey as part of the 40 Fast & Future Leaders of Surgical Services. April’s insights and experiences serve as an inspiration for the next generation of perioperative leaders.